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I want to get my ArcServe job to generate emails for me because lately I have not been in the office to babysit the backup jobs. Unfortunately I do not have exchange in house and all the settings in the Alert SMTP configuration deals with an Exchange mailbox.

My support subscription literally just ran out with CA so I was hoping someone here can save me the effort by letting me know if it flat out wont work or if they've figured it out.

I run ArcServe r15 build 6222.

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up vote 1 down vote accepted

Yes you can. See the Support Page of CA:

To cite the relevant:


Allows sending of e-mail messages to Exchange 2003 and other e-mail systems which use SMTP (Simple Mail Transfer Protocol).

This requires an SMTP service to be available on the machine sending the alert.

Edit The above was from an older version. But the new one has a manual and the same information is on page 689ff.

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I configured my server as a smtp relay. And I configured Arcserve with the address of localhost. Everything goes from Alert into badmail. This is a recurring problem with my relay. It wont deliver mail. Unfortunately it seems that they do not let you specify a smtp port anywhere in Alert and mine is non-standard. I let WSUS directly email to my external smtp. Was hoping Arcserve would let me do the same until I figure out why the relay does not work. Thank you mailq. – TWood Sep 8 '11 at 20:55
No no no. As I understand it you can only give an email address. So the standard way is that a client (Arcserve in this case) determines the MX record of that address and delivers to port 25 of it. If there is no MX then the same happens for the A record. But an SMTP client (in this case in the role of a MTA) will always deliver on port 25 as of RFC 5321. This procedure is called direct-to-MX. What would be a better (but not implemented) solution is to configure a relay server/port in Arcserve. – mailq Sep 8 '11 at 22:12

You might try something like smtpsend or blat

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Why? It is even included in Arcserve! – mailq Sep 8 '11 at 19:34
Poster indicated he didn't have Exchange, so what would he be relaying off of? Maybe Arcsoft comes with it's own smtp. – dogmanky Sep 8 '11 at 19:40
Yes Arcserve has a built-in SMTP client. This is enough to contact any SMTP server. And your suggestions are only SMTP clients that can be triggered from Arcserve in which way? – mailq Sep 8 '11 at 19:46

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