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I see an application error message in Windows Events Manager by PHP CGI every alternate hour. The message details are:

Faulting application name: php-cgi.exe, version: 5.3.6.0, time stamp: 0x4d81eb28 Faulting module name: php5.dll, version: 5.3.6.0, time stamp: 0x4d81ebdc Exception code: 0xc0000005 Fault offset: 0x000820f0 Faulting process id: 0xc5c Faulting application start time: 0x01cc6e95da8c7e01 Faulting application path: C:\Program Files (x86)\PHP\v5.3\php-cgi.exe Faulting module path: C:\Program Files (x86)\PHP\v5.3\php5.dll Report Id: 3cec5241-da9f-11e0-b406-001c42d80edb

I am using a GoDaddy Windows Virtual Dedicated Server. I am not too sure what the error message means but I am guessing the PHP module somehow crashed. I am running a CakePHP application.

How can I troubleshoot this more thoroughly?

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1 Answer 1

You're at the mercy of the version of PHP that you have. Two things I would suggest are:

  1. First try to set your app pool to 32-bit mode, or 64-bit mode (whatever it isn't).
  2. Look for a different version of PHP to see if that addresses it. Possibly it's a known issue by now. 5.3.8 is currently the latest stable so you have a minor version updates since your version.
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