I want to change my outside access number from 8 to 9 in Cisco Unified Communications Manager. I've copied all of my 9.x route patterns to create a duplicate set of 8.x route patterns.
When I try to dial an outside number using (i.e. 8.1-800-444-4444), I hear the "Your call cannot be completed as dialed" recording.
All of the new 8.x route patterns are in the same partitions as the 9.x patterns. Do I need to delete the 9.x patterns before the 8.x patterns will work?