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I just bought a bought a couple of new drives from Dell for a Poweredge 2900 server. I installed them in the hot swap caddy and am attempting to install.

My understanding is I can just remove the blanks from the front of the machine and plug in the drives.

The problem is that as hard as I push, the connectors at the rear just don't seem to connect. Is it normal that I should need to use so much force? Is it likely that dust lodged in the rear connectors is blocking the connection?

Any suggestions welcome!

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up vote 7 down vote accepted

Using those drives there is a 'lever' on the front of them that should be in the 'open' position when inserting the drives, when it gets back far enough, you can start to close the lever and it actually locks them in place. These drives if configured correctly and in certain types of raids can be removed while the machine is powered on and rebuild themselves... depending on the configuration.

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Yeah. Blush. I haven't actually tried it yet but that seems to be the mistake I was making. – Darrel Miller Jun 25 '09 at 20:48
Don't feel bad, I manhandled the first attempt to add a new drive to my configuration also. – Jason B Shrout Jun 25 '09 at 21:02

You do have the correct caddies for the system right? I mean you cannot just remove a blank and shove in a drive, the drive has to be in the caddy that is designed for the system. Or maybe you have the wrong caddy. I would just order from Dell based on the system's service tag.

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Pretty much exactly what I was going to post. You can get drive carriers from ebay. Dell always seems to want to include drives when I ask to order them... – Matt Simmons Jun 25 '09 at 20:46
It is a SATA drive in a uSATA carrier with the Interposer Card. That part seems good. – Darrel Miller Jun 25 '09 at 20:47

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