Take the 2-minute tour ×
Server Fault is a question and answer site for professional system and network administrators. It's 100% free, no registration required.

I have x64 windows 2008 R2 domain controller running on a VM with Symantec Backup Exec Remote Agent Utility installed.

Every night when backups run my nagios warns me that CPU utilization is 96% for about 3-4 hours while the backup is running. The offending process is of course beremote.exe. Symantec should only be backing up active directory and group policy from this server and I also have another domain controller with identical specs where beremote.exe does not kill the CPU in this manner.

Does anybody know of a hotfix for this particular issue? The only one I have found only applies to server 2003. I have also ensured that Backupexec is completely updated. Any ideas?

Edit:

Updating the Symantec Remote Client to the latest version did not fix this issue.

share|improve this question
    
Have you tried uninstalling and reinstalling the client? –  GregD Oct 6 '11 at 15:28
    
I have not. I will try that and see if it fixes the issue tonight. –  Nic Young Oct 6 '11 at 15:28
1  
How big is your AD DB? 3-4 hours to back up AD and GPOs seems like an abnormally long time. –  Cheekaleak Oct 6 '11 at 15:44
    
What makes this server unique from the server with the same specs? Do you have any other filter drivers to worry about (anti-virus, encryption)? How's your VSS looking? Do any system events correlate? Additionally, although an API hook will greatly increase latency to the subsystem, may I suggest monitoring file system IO to see what file is "holding up" the backup process (I agree with Cheekaleak, so what's actually going on)? –  mbrownnyc Oct 6 '11 at 15:44
    
The only thing that is unique is that this server has Group Policy and the other one does not. –  Nic Young Oct 6 '11 at 17:07

1 Answer 1

up vote 1 down vote accepted

Problem was the server needed several critical Windows 2008 R2 patches. After applying these patches beremote.exe does not even exceed 50% of the CPU usage. Thanks for all the help and suggestions.

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.