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We have a company with about 100 employees, however half of us just got moved to another building.

Even though i probably could use the exercise it would be nice to offer fast help on employees computers through some sort of "Remote Desktop" application.

All computers are connected through Active Directory machines (Windows Server 2008 R2) if that is any help.

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migrated from superuser.com Oct 19 '11 at 9:59

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1 Answer 1

up vote 5 down vote accepted

The feature you are searching for is called "Remote Assistance". It is integrated in every version of Windows since XP.

It can be configured via Group Policy: http://support.microsoft.com/kb/301527/en-us

The following article describes the process of configuring and using Remote Assistance in detail: Offer Unsolicited Remote Assistance to MS Domain Computers

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I wish remote assistance was less buggy. There are issues with it on machines with multiple displays. –  Zoredache Oct 19 '11 at 19:25
Worked awesome, using it on a daily basis now! –  rkl Dec 6 '11 at 12:38

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