When I try to Remote Control another user on a WTS 2008 server, I disconnect the other user and get a "Access denied" popup.

It's not a lack of permissions since I'm the Domain Admin. I think it has something with the W7 RDP client, but I haven't get any clue what to do about it.

Anyone else experiencing the same problems?

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Can you confirm whether you're using Server 2008, or Server 2008 R2? – Nic Nov 27 '11 at 0:25
I'm using 2008 R2... – Hornbech Dec 1 '11 at 13:30
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Have you configured the Terminal Server to allow remote control of sessions without prompting the user? This can be changed on the RDP-TCP object in Terminal Services Manager, or with Group Policy. If this isn't set, you won't get control until the user explicitly approves it.

Also good to know: starting with Server 2008 R2, Remote Desktop Services supports multiple-monitor connections. However, it's impossible to remote control a session that is using multiple monitors, so if you rely on remote control then you should disable multi-monitor support.

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Yes I've set that option... To no avail :( – Hornbech Dec 1 '11 at 13:30
Is the client using the Use all my monitors for the remote session feature? This prevents remote control from working. – Nic Dec 1 '11 at 16:02
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