Web Host very slow [closed]

Question

I currently purchase webhosting from awardspace.com, I bought a year of hosting last year which will expire in the next month or two, and I'm not sure what to do.

According to the benchmarks I have done, awardspace only serves content ~1 second faster than hosting it on my business' uplink. However, my bandwidth for my business is consistent and fairly stable, where with awardspace there is sporadic long delays and sometimes the site vanishes. My guess is that it's because awardspace is over selling their resources.

All sites are low usage, so bandwidth isn't really a concern, it's more response time. It's very frustrating to work on a drupal site on awardspace because every couple requests, one takes 5-20 seconds longer to complete.

I can think of three options

• Notify awardspace of the problems and hope they fix it, and stick with them
• Drop awardspace and host locally
• Drop awardspace and move to a more reliable webhost

Which would be the best option for me? Are there other options I have not considered?

Answer 1

I would start by telling your hosting provider what you're seeing and asking them to do a little bit of troubleshooting for you. They should at least be able to tell you whether it's I/O on the hosting box, CPU on the hosting box, or network congestion. If it's shared hosting, they may move you to another box or improve the situation on that box for you.

They should quickly at least be able to tell you whether it's your fault or theirs.