Server Fault is a question and answer site for system and network administrators. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I need to access a web page through my VPS using Firefox, but Firefox says "Unable to connect". And the problem is that this web page is located on the same provider's servers as my VPS.

If I try to access this web address from my home network that works perfectly. I was trying to ping from my VPS shell, and that works perfectly. But if I try to download a file using the shell I get this

:Connecting to xx.xx.xx.58|:80... failed: No route to host.

when I do traceroute xx.xx.xx.58:

traceroute to xx.xx.xx.58 (xx.xx.xx.58), 30 hops max, 60 byte packets
 1 (  0.039 ms  0.014 ms  0.012 ms
 2 (  16.782 ms (  0.129 ms (  6.704 ms
 3 (  4.795 ms (  4.791 ms (  4.766 ms
 4 (  9.556 ms  10.072 ms  10.044 ms
 5  (xx.xx.xx.58)  5.727 ms * *

How can I fix this problem or find out what is wrong?

share|improve this question
I see nobody can answer. same was with my vps provider he said this is not from our servers problems, probably from owner for trace server – user101485 Nov 19 '11 at 15:23

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Browse other questions tagged or ask your own question.