I have a remote user with a laptop joined to our domain.
He can successfully log onto the machine.
While he is out of the office, he connects using SSL VPN, which connects and passes traffic.
When he attempts to hit the fileshare on the network, he gets the message:
"\[address] is not accessible. You might not have permission to use this network resource. contact the administrator of the server to find out if you have access permissions. There are currently no logon servers available to service the logon request."
I am assuming that his request is not being properly authenticated via active directory. Should I have him try to NET USE with his domain credentials to see if it lets him in?
Oddly, he tells me that sometimes it does work over the VPN, but I cannot fathom why it would authenticate sometimes and not others.