I was hoping someone could chime in with some information or experiences with a email system.
I am working at a small business with about 25 users. We currently have a Windows Server 2008 R2 box acting as domain controller, and an email system that is simply a bunch of POP3 accounts. Everyone's computer runs Outlook (or Outlook Express, ugh) and downloads its email by itself.
My boss is doing a lot of travelling now and he's finding having to use remote desktop to view his email frustrating - he doesn't want his phone to download it from the POP3 server separately because then everything has to be organized twice.
I have a vague idea of how Exchange works and I know that it would centralize our email to our server. We could then use the Exchange web access and/or add an account to our smartphones to view our messages with the same folder structure/organization we see on our Outlook clients in the office (correct?).
The issue is that this costs time in setting up and mucking around with a complex piece of software on the server - Exchange. No one here has training for it.
Google Apps for Business seems like a good alternative, but then I also found out about Exchange Online (hosted Exchange), which has the same pricing as Google.
We're concerned about (1) getting our big blob of data to the server so there's no loss of archived email, and (2) we'd like to be able to back everything up every now and then in case the whole system just blows up. I'm also curious what happens when you lose your internet connection - does email just become inaccessible?
What are everyone's thoughts on this - what are the important points that I should use to decide?
If this is not an appropriate question for ServerFault, where should I ask? I'm not aware of any active discussion sites on the matter...