I support a domain for a sports club (fingaltri.ie) and use Google Apps for email. This has been working fine until recently when all mail to either individual accounts or groups started getting bounced. Even sending mail within our Google account gets bounced (see bounce response below).
all of the MX records look correct and I have added an SPF entry:
v=spf1 include:_spf.google.com ~all
and the domain isn't blacklisted (according to MXtools.com).
Two other DNS related things that may be significant:
- My ISP has included it's own MX record although the first google one seems to take priority
- My ISP also includes its own SPF record: v=spf1 a mx
I am unable to delete either of these records using my control panel. Could either of these be the cause of the problem?
Any help appreciated.
Delivery to the following recipient failed permanently:
Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 553 553 sorry, that address is not in my list of allowed recipients; no valid cert for gatewaying (#5.7.1) (state 14).
----- Original message -----
MIME-Version: 1.0 Received: by 10.236.136.38 with SMTP id v26mr15360391yhi.69.1322787413227; Thu, 01 Dec 2011 16:56:53 -0800 (PST) Received: by 10.146.197.20 with HTTP; Thu, 1 Dec 2011 16:56:53 -0800 (PST) X-Originating-IP: [18.104.22.168] Date: Thu, 1 Dec 2011 16:56:53 -0800 Message-ID: Subject: test From: "XXXXXX" To: "XXXXXX" Content-Type: multipart/alternative; boundary=20cf303bfe28e0f78404b31171b6