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this is my first time (well the past 3 days) hosting my own accounts on a VPS. I have this with heartinternet and also had a resellers account which I'm now trying to transfer everything across to the VPS. I have now figured out how to get the domain working so happy with that. Now I seem to be having trouble with the emails as I cant login, and I don't fully understand how this works.

I have had a look at the DNS settings and have the following A record:

mail pointing to my servers ip.

I also have 2 MX records, blank and '*' which both point to

My questions are as follows, what are A records, MX records and also do I need to set anything up in WHM.

Any help is much appreciated.


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migrated from Dec 5 '11 at 17:39

This question came from our site for professional and enthusiast programmers.

You need an MX record that points ->

This will enable email for to go to the server specified by

You then need an A record for point this to your server's IP address.

Also, there is a section about mail exchangers. WHM tries to be smart and auto-set how email should be delivered. Generally you do not need to do this, but if you are using email not on your server (e.g. gmail), you may have to set this to remote mail exchanger.

This is a bit dated but I have a video tutorial here:

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A = Name -> IP
MX = List of mailservers
PTR = IP -> Name (often needed for mail servers to not be marked as spam on the recipient side)

If you can't login to your server you should check the logs, the accounts and their passwords.

You should also post your error messages when stating questions related to them. Telling us which steps you take to reproduce the error is quite helpful too (mail client, web login, ...).

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Task 'Synchronizing subscribed folders for' reported error (0x8004DF0B) : 'Outlook cannot synchronize subscribed folders for Error: The connection to the server is unavailable. Outlook must be online or connected to complete this action. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).' – Phil Jackson Dec 4 '11 at 16:53
outlook and all details are correct – Phil Jackson Dec 4 '11 at 16:53
google is pretty helpful there, wondering why you couldn't find anything there...… – unNamed Dec 4 '11 at 23:25

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