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We currently have a Cisco server running CUCM and cannot get access to the system due to a 'Database communication error' received when attempting a log in to CUCM homepage.

Is there any way to export configuration files from CUCM without using Bulk Administration Tool. Possibly a CLI function or a way to access config files?

Any suggestions on fixing the DB communication error too without access to the DB or CUCM GUI?

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Did you change the hostname or IP address of the Publisher prior to receiving this message? If so then you need to look at the following document:

Thanks Mike

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