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We have a windows 7 Prof 64 bit on our domain network. I was able to connect the web applications on that windows 7 PC via https://PcName.location.company.com/webapp

But now only this URL https://PcName/webapp works

When I issue ping PcName.location.company.com

Ping request could not find host PcName.location.company.com. Please check the name and try again.

When I issue ping pcname it works

ping with IP Address works

I am using windows XP client

Any idea how i can fix this as this web app is being accessed in another location as well

Thanks

Karthik

Edit: Solved this temporarily by adding he ip and FQDN on hosts file on my PC but problem still persists

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Have you tried an nslookup pcname and nslookup pcname.location.company.com? Make sure they return the same IP address –  sam Dec 21 '11 at 9:18
    
nslookup on both does not work says Non-existent domain –  Karthik Krishnan Dec 21 '11 at 9:28
3  
Well you've got a DNS problem then, either the server's setup wrong or your client's not pointing at it - it's a simple as that. –  Chopper3 Dec 21 '11 at 9:54
    
how can i fix this? –  Karthik Krishnan Dec 21 '11 at 9:57

2 Answers 2

Check what the machine thinks its FQDN should be with ipconfig /all; see the Primary Dns Suffix setting.

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It shows the proper location.company.com –  Karthik Krishnan Dec 21 '11 at 11:08

Investigate your DNS architecture.

Windows clients by default try to send DNS updates to the DNS server they're pointing at; if it's an AD server with secure updates allowed on that zone, then it should add a record.

Verify that the records are in place - sounds like they're not, and the single-name ping pcname is only working because of NetBIOS name resolution. Allow secure updates on the DNS zone, verify that and AD DNS server is the primary DNS server for these clients, and verify that the network adapter is set to register the address in DNS.

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