Caution: This is verbose :)
My Problem: Client requires a possible rebuild of their current backup plan for local and offsite backup. Tape and online backup are not an option. (Client decision).
Background/Infrastructure: 1 Server running Windows SBS 2008 (15GB Data including Exchange) and 10 workstations on a domain. No data is on the workstations. Server has raid1 for OS and Data ( on same logical drive -- I know, bad) This was due to budget. We need daily, weekly local backups completed and an offsite plan.
We have a technician (My Manager) who implemented a backup system he is not happy with but resists to have me change it. The client has lost confidence with the system is place. The client wants to consult with me directly to help protect their critical data.
This is how backup is completed now: (What I feel should change) 1. The tech completes a file level backup manually once per week (weekly backup) to NAS A then once per month (Monthly) to NAS B using Xcopy. For daily backups, the client has 5 usb flash drives (32GB) labeled (Mon-Fri) that they connect to their local computer and run a script manually (Xcopy) to backup to each flash drive over a network share for the given day. For each day the user rotates the flash drive then takes one offsite.
What I would like to do/change:
Daily, Weekly, Monthly Backups. 1. Use backup software such as Acronis or Symantec backup to complete daily, weekly backups to NAS A and run concurrent jobs to NAS B. Setup a robocopy script to complete a full uncompressed backup daily (data only - not exchange) to each NAS for quick access to data only if needed. (2 physical devices with the following retention - daily kept for one week and weekly keep for one month)
Offsite: 2. Rid of the USB drives. Install 2 usb external hard drives and label them (Mon\Wed) and (Tue\Thur) at the users computer for full daily server side backup. (The user does not want to go into the server room in the basement to manage media. this is why the user’s computer) Ex. Monday backup to disk completes, user connects (Tue\Thur) hard drive the following day and takes the (Mon\Wed) offsite then brings back Wednesday. This repeats with the (Tue/Thur) hard drive leaving Wednesday then coming back Thursday - I hope that made sense. The idea is they have one external hard drive offsite each day. 2 Physical media with full daily backups (2 weeks or more retention depending on HDD capacity).
My personal challenges:
Client lost confidence with tape. Manger wants multiple physical media for retention this is why the USB drives. He is not happy with his own setup and says he does not know what to do.
The client is happy with plan above. Disc imaging is not an option as my manager is not confident enough about the process – He is old school. However, I agree with my manager that the more physical media with backup data the better chance of recovery you have. My manager would rather see many external hard drives used (one for the each day of the week). Is the practical?, I have never seen this in any of my years in IT.
Anyway, just looking for feedback and recommendations. If my proposal is bad or should we be truly using more external hard drives like we would tapes ( Ex. 5- daily -5 weekly, etc).?