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i'm using Wordpress contact form 7 to send emails to my account and it works fine

When i use myemail@hotmail.com, i can recieve emails from the Wordpress contact form ..

but once i change it to sales@domain.com i can't recieve anything ! i don't have any control over the Exchange Server .. they were using this email for many years ago.

Can Email server DNS interfer with Exchange server, or there is extra settings to be done with webmin

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Is the server's hostname configured to be domain.com instead of servername.domain.com? Do you have an entry for domain.com in the /etc/hosts file? Does the mail server's DNS name (the one in your domain's MX DNS entry) resolve to an address that the wordpress server can initiate an SMTP connection to? – Shane Madden Dec 29 '11 at 22:41
I don't know ! i guy did the setup as i was very busy working and he used SSH only while i asked for webmin .. i'll check this right now. ** i don't have any access to the domain panel, the domain owner didn't change the Exchange server or Email DNS settings ** – Boumaza Hamza Dec 29 '11 at 22:44
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1 Answer

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There are four basic possibilities. You can get many other possibilities but they are only variants of the four:

  1. Wordpress does not deliver mail to the next relay server
  2. The relay server does not deliver the mail to the recipient's mail server
  3. The recipient's server identifies the mail as Spam and does not deliver to the recipient
  4. The recipient's mail software identifies the mail as Spam or based to other metrics and moves/deletes the mail from the inbox.

See the logs to identify which of the four options apply.

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Do you mean logs of my server ? – Boumaza Hamza Dec 29 '11 at 22:59
Of any related server. Even the recipient's. And the mail client logs (if any). – mailq Dec 29 '11 at 23:04
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@BoumazaHamza I do not think. I rely on facts. If you can't provide facts nobody can help you. – mailq Dec 29 '11 at 23:20
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@BoumazaHamza Then see my previous comment. Call for someone that can access it. I can't either. – mailq Dec 29 '11 at 23:37
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Then options 2, 3 or 4 apply. – mailq Dec 29 '11 at 23:47
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