We're a small company (~50) who outsource the bulk of our IT to an... average quality provider. I am taking on the role of day-to-day IT (think of things that can be fixed in 15 mins or less only). I'm looking for some tools that can make my life easier. Most of our computers are on the LAN, though we do have a couple of remote employees and people do travel quite frequently.
I would like reco's on tools that can help me figure out which PC's are running what versions of Windows (mostly Vista, 7), up-to-date on patches etc., possibly tie into a virus-scanner for a high-level overview of how many threats have been detected, cleaned etc., and then possibly to simplify remote access (RDC is fine when the computer is local, but sometimes is a pain for people outside the office).
Not sure if such a thing exists, but thought this would be the place to ask.
For those who are going to say "Get better IT", "Don't try to do it yourself" etc., I DO have an IT background, but have not made it my focus. My primary reason for taking this task on and looking to audit this stuff is to build a business case about what we do well / don't do well, so that I can justify an increase level of spending and awareness of the importance of a well designed IT infrastructure.