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We have a Microsoft Exchange Server 2007 running. I have granted certain users Full Access Permission to a specific mailbox. This mailbox also contains contacts, shared by all users who have access to that mailbox.

If a User clicks on a contact in that mailbox and sends a mail, the mail appears in the Users own sent Mails Folder.

I am looking for a solution where mails to one of the shared contacts mail adress will also appear in that mailboxes sent or inbox folder, so everyone can track what messages have been sent.

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Microsoft has released an Outlook 2007 hotfix package dated June 30, 2009 to resolve certain issues and this issue is addressed in that list

  1. Hotfix: Description of the Outlook 2007 hotfix package (Outlook.msp): June 30, 2009

  2. Set below registry key to enable this functionality.

[HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Preferences] "DelegateSentItemsStyle"=dword:00000001

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That's the default way when working with Outlook/Exchange and shared mailboxes.

Check out this fix.

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