I have been caught in a loop where I can't boot up Windows Server 2008.

When the OS starts to boot I am presented two options:

  1. Launch Startup Repair (recommended)
  2. Start Windows Normally

No matter what option is chosen I end up with a black screen stating "Windows is loading files..." which takes approx 15 minutes until "System Recovery" is started. I try to run the "Startup Repair" but it reports the following error:


Problem Event Name: StartupRepairOffline
Problem Signature 01: 0.0.0.0
Problem Signature 02: 0.0.0.0
Problem Signature 03: unknown
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Actually no matter what other options I would try in the System Recovery they would also report some kind of error.

Some other logging I have been able to extract:


Diagnosis and repair details:

Number of repair attempts: 1
Session details
System Disk =
Windows directory = 
AutoChk Run = 0
Number of root causes = 1

Test Performed:
Name: System disk test
Result: Completed successfully. Error code = 0x0

Root cause found: 
A hard disk could not be found. If a hard disk is installed, it is not responding.

So it is actually stating that Harddisk could not be found... which to me seems to be a bit contradictious since the System Recovery just loaded all files from the hard disk it now states it cannot find.

Any ideas on what other options I have?

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What happened leading up to this state? Is this a new install, or was it working and suddenly stopped when you rebooted it? – pjc50 Jan 16 at 15:22
It has been running without any problems for almost 2 years. A windows update was installed last night and since then I could only ping the machine, but vpn, file resources etc. stopped working. Not responding to keyboard/mouse. I did a hard reset and it booted as normal... but within 30 minutes it stopped responding again, hard reset... and now it wont even bot anymore. – aksamit Jan 16 at 15:57
New findings: It seems to be related to the file system. It runs extremely slow and for some reason I can't boot up another Windows system when the RAID/Harddrive is present. At a few occasion I am however able to browse files on the harddrive with the command prompt. – aksamit Jan 16 at 21:59
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1 Answer

You may need to load a driver for the storage controller. If Windows is unable to load a driver, the hard drive(s) will not be available to the install. What is the controller in the computer?

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RocketRaid 2640X4. I have tried to provide the drivers but this is how the System Recovery reacts: 1. Adding drivers... (approx 10 minutes) 2. Searching for Windows Installations... (freezes here after some while). – aksamit Jan 16 at 17:22
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