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We have an Exchange Server 2003, and installed a new Exchange server 2010 on another machine, but we have some issues:

  • Some users "Can" download The OAB and othes don´t
  • When Outlook is opened it asks for the username and password of the authentificated user

We already have tried a lot of methods to solve this without success.

If you need more info just ask.

Update:

I used some commands to get info about the server here they are:

1. Get the subject names configured on the certificate assigned to the Exchange server

Command

Get-ExchangeCertificate | where { $_.Services.ToString().Contains(“IIS”) –eq $true } | fl Cert*

Result

CertificateDomains : {mail.mydomain.com, canchancha18.mydomain.com, autodiscover.mydomain.com} CertificateRequest :

2. Get the service connection point URL used by Outlook to locate the Autodiscover service

Command

Get-ClientAccessServer CasServerName | fl AutoDiscoverServiceInternalUri

Result

AutoDiscoverServiceInternalUri : https://canchancha18.mydomain.com/Autodiscover/Autodiscover.xml

3. Get the Exchange Web Services URL values

Command

Get-WebServicesVirtualDirectory | fl *Url

Result

InternalNLBBypassUrl : https://canchancha18.mydomain.com/ews/exchange.asmx
InternalUrl          : https://canchancha18.mydomain.com/EWS/Exchange.asmx
ExternalUrl          : https://canchancha02.mydomain.com/ews/exchange.asmx

Note

It bothers me that The ExternalUrl Here is pointing to the Old Exchange 2003 server (canchancha02) and not the Exchange 2010 server (canchancha18).

4. Get the Offline Address Book URL values

Command

Get-OabVirtualDirectory | fl *Url

Result

InternalUrl : http://canchancha18.decandido.com/OAB
ExternalUrl : https://mail.decandido.com/OAB

5. Get the Autodiscover URL values

Command

Get-AutodiscoverVirtualDirectory | fl *Url

Result

InternalUrl :
ExternalUrl :

Note

Notice that here the directories seems to be Empty

6. Get the Outlook Anywhere FQDN

Command

Get-OutlookAnywhere | fl External*

Result

[PS] C:\Windows\system32>Get-OutlookAnywhere | fl External*
[PS] C:\Windows\system32>
share|improve this question
    
Sounds like autodiscover problems to me but you haven't provided much info. Perhaps you could list what you've tried and the results –  Paul Ackerman Jan 18 '12 at 15:19
    
Paul has a point, it sure sounds like an autodiscover issue. Also, have you moved the OAB generation to the new server? How does the clients connect to the exchange organization? –  Mathias R. Jessen Jan 18 '12 at 16:49
    
It has the autodiscover record pointing to the external IP, they connect on the same network (LAN) by outlook –  ricardorios Jan 18 '12 at 17:22
    
Which server is set to distribute the OAB? Which Outlook client is there? Outlook 2007/2010 works different from Outlook 2003. –  Fredrik Tornell Jan 27 '12 at 7:34
    
They have Outlook 2007. Now i see wich the issue is –  ricardorios Mar 1 '12 at 14:20
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