I've got a Red Hat 5.1 server 64-bit Dell 2950 with a perc5/i controller that until recently was working fine.

On it I have an NRPE command check_openmange that started returning errors:

/usr/local/nagios/libexec/check_openmanage
Storage Error! No controllers found
Problem running 'omreport chassis memory': Error: Memory object not found
Problem running 'omreport chassis fans': Error! No fan probes found on this system.
Problem running 'omreport chassis temps': Error! No temperature probes found on this system.
Problem running 'omreport chassis volts': Error! No voltage probes found on this system.

Obviously these components exist as the system is up and running. I can access the web interface for Dell Open Manage and it reports everything is green.

Check openmange uses the omreport tool and this generates the above error directly:

[root@lynx tmp]# omreport storage controller
No controllers found

I've found a number of threads online relating to issues with OMSA and 64-bit REHL 5 and Centos 5 where they suggest running the 32-bit software on 64-bit systems: http://en.community.dell.com/support-forums/servers/f/177/t/19356718.aspx http://stevejenkins.com/blog/2011/01/no-controllers-found-fix-set-up-dell-omsa-6-4-32-bit-on-rhel-centos-5-5-64-bit/

However I'm already running the 32-bit software:

Installed Packages
Name   : srvadmin-storage
Arch   : i386
Version: 6.5.0
Release: 1.201.2.el5
Size   : 8.4 M
Repo   : installed
Summary: Storage Management accessors package, 3.5.0

Moreover most of these posts seem related to a perc4 and mine is perc5. This check and report was stable until recently and has had production load on it for a number of months which makes me hesitant to take these steps. I have not however found any good indication of why this behavior changed.

Has anyone experienced this issue with perc5?

Does anyone have further thoughts on diagnosis steps or solutions?

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have you jumped onto the actual OMSA site on the server and looked through the logs and such? – Zypher Jan 20 at 18:32
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