Our CEO has requested a second mailbox for his personal email. His primary mailbox is visible to his assistant but he belongs to an external organization that requires that only he can see email among its members. He also wants the second mailbox to be associated with our corporate domain (i.e. not a gmail account). Naturally he also has a BlackBerry with which he would like to read mail send to both mailboxes.
My solution so far has been to create a second AD account with its own mailbox. I granted Send As permission (not Send on Behalf) to his primary AD account. I also gave his primary account full access to the second mailbox and added the second mailbox to his Outlook profile as an additional mailbox and made the From field visible.
Two problems remain:
- His second mailbox has be visible in the Outlook GAL for him to use it in the From field and this will cause confusion for internal users.
- Any mail sent from the second mailbox is stored in the Sent folder of the primary account. His assistant can see the Sent mailbox so threads lose their privacy.
I have put a delivery restriction on the second mailbox for all internal users so at least they get a message if they inadvertently send mail to his secondary mailbox, which is similarly named. I don't see a rule that allows me to divert the mail stored in the Sent folder of the primary account.
So it looks grim and I haven't even tackled the BES config. Creating alternate profiles is possible but not sure how to alert user that he has mail in secondary mailbox. OWA is another possibility but again not sure how to alert user to check secondary mailbox with OWA.
If anyone has any helpful suggestions I would be grateful to hear them.