Server Fault is a question and answer site for system and network administrators. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

We are a small office with 6 computers, running Exchange 2003 on office server. Each client computer has Mozilla Thunderbird installed with IMAP connection to Exchange Server.

Few days ago we discovered that there are emails missing in some mailboxes (receive period 09-2011 to 12-2011).

I have checked all folders, and deleted items, but the items just disappeared. Interesting fact is that some mailboxes did not experience this same problem. What should be the next step in order to locate and retrieve these items on Exchange?

share|improve this question
up vote 1 down vote accepted

When everything is recovered from the backup/recovery system into a Recovery Storage Group, Exchange will give you the option (Under "Exchange Tasks" in the context menu of the restored mailbox in the mailstore under the Recovery Storage group) of copying the recovered data into the users mailbox or merge it as mentioned above.

share|improve this answer
I have located Exchange backup, but it is emtpy. It seems that backup was not properly configured. Is it possible to check the integrity of Exchange backup or is there a way to find messages in a file format? – John Feb 18 '12 at 18:04

Restore the mailboxes from backup.

share|improve this answer
Would that override current mailbox items? – John Feb 16 '12 at 16:13
Most backup systems will let you either merge the restored data into the mailbox or export a PST of the mailbox. – EEAA Feb 16 '12 at 16:36

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.