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I recieve the following error when I try to configure SharePoint 2010 Server:

"Cannot connect to the database master at SQL server at [computer.domain]. The database might not exist, or the current user does not have permission to connect to it."

I run the following setup:

  • Windows Server 2008 R2 Standard with SP1 and all the updates
  • SQL Server 2008 R2 with SP1
  • SharePoint Server 2010 with SP1
  • Everything is installed on the same server (it's a testserver)

I have tried the following:

  • Rebooting the server
  • Checking the install account's DB rights (dbcreator, securityadmin - I even let it have sysadmin)
  • Opened up the firewall on port 1433 and 1434
  • Uninstalled both SQL and SP, then reinstalled the both
  • Enabled all client protocols in SQL Server Configuration
  • Made sure I used the correct account for installing SharePoint (local admin)

Useful links: TCP/IP settings –> http://


Wrong slash -> http://

Port error -> http://

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migrated from Feb 23 '12 at 2:10

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Hello! Did you ever find a solution? – BGM Nov 16 '12 at 1:03

1 Answer 1

I know this is an old question, but, check the binding for your portal site in IIS. Click the "edit" button and make sure a certificate is chosen for your ssl binding. If there is no certificate (or it "came loose" somehow), you won't be able to access the site at all.

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This has nothing to do with the configuration wizard failing with a database connection error. – Massimo Aug 17 at 23:58
I beg to differ. Would you like to say why you think that? – BGM Aug 18 at 13:19
Because note being able to access the site (which may or may not be caused by a SSL issue) is a problem that could happen after running the Product Configuration Wizard; if the wizard itself fails, the problem is much more serious and the site hasn't even been brought online. – Massimo Aug 19 at 1:38
Ah you may be right actually; but I do know that if your SSL certificate is out of whack that in SCA you may be able to access a page but the controls and wizards may yet fail. I've experienced this myself. – BGM Aug 19 at 13:34
He was referring to the initial wizard, the one which creates the farm and the SCA website. – Massimo Aug 19 at 14:23

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