Getting this Software Error on trying to update the parameters in bugzilla-4.0.4

Question

Getting this Software Error on trying to update the parameters in bugzilla.

Error in tempfile() using data/params.XXXXX: Could not create temp file data/params.BFQJE: 
Permission denied at Bugzilla/Config.pm line 293

Please help

Answer 1

Could not create temp file data/params.BFQJE: Permission denied at Bugzilla/Config.pm line 293

This is pretty self-explanatory. You need to adjust permissions for the data/ dir.

It's relative to bugzilla installation dir as one may learn by reading the code.

Answer 2

You need to make sure that every content in the bugzilla directory have been given permission accordingly.You can run this command in the bugzilla directory:

 find . -type d -exec chmod 755 {} \;
 find . -type f -exec chmod 644 {} \;
 find . -name \*.cgi -exec chmod 755 {} \;
 find . -name \*.pl -exec chmod 755 {} \;
 find . -name \*.sh -exec chmod 755 {} \;

after that run the checkout.pl

 ./checksetup.pl

lastly you need to restart your webserver(for me i use apache)

  service httpd restart