We are running Exchange 2010 SP2 (v 14.2, build 247.5) in our organization. We have one exchange server and a separate AD/DNS server. We installed it from scratch (not an upgrade or migration from anything previous) late last year.
We have some users who are getting bounced emails like the following:
From: System Administrator Sent: Monday, March 19, 2012 2:35 PM Subject: Undeliverable: Website Change
Your message did not reach some or all of the intended recipients.
Subject: Website Change Sent: 3/19/2012 2:35 PM
The following recipient(s) cannot be reached:
'firstname.lastname@example.org' on 3/19/2012 2:35 PM
None of your e-mail accounts could send to this recipient.
I did some digging and saw mention if corrupt autocomplete cache. So I had the affected users delete the record in the cache and type it by hand. Same thing, only with a twist. Got the bounce below:
From: Microsoft Outlook
Sent: Wednesday, March 21, 2012 9:31 AM
To: AC Smith
Subject: Undeliverable: Missing Mill Cert
Delivery has failed to these recipients or groups:
A problem occurred and this message couldn't be delivered. Check to be sure the e-mail address is correct. If the problem continues, please contact your helpdesk.
Diagnostic information for administrators:
Generating server: EXCHANGE.mycompany.local
#550 5.4.4 ROUTING.NoConnectorForAddressType; unable to route for address type ##
Original message headers:
Received: from EXCHANGE.mycompany.local ([asdf:sdfg:5337:dfgh:246c]) by
Exchange.mycompany.local ([asdf::sdfg:dfgh:f7e8:246c%18]) with mapi id
14.02.0247.003; Wed, 21 Mar 2012 09:30:35 -0500
Content-Type: application/ms-tnef; name="winmail.dat"
From: AC Smith
Subject: Missing Mill Cert
Thread-Topic: Missing Mill Cert
Date: Wed, 21 Mar 2012 09:30:34 -0500
Now, from the information above, I'm pretty sure that this is the problem:
'email@example.com' (MAILTO:firstname.lastname@example.org) <mailto:IMCEAMAILTO-jane%2B2Ed%2B40company-address%2B2Ecom%2B2Ebr@mycompany.com>
Why on earth is it trying to send to customeraddress@MYADDRESS.com ????