Usually I stay away from desktop support, but as I am marrying this one I don't think I can get out of it :)
Whats the best tool for taking a full, browsable image of a disk before a full reinstallation.
When I am doing corporate server support, I know where all the important stuff is on my machines - what can get backed up, what is transitory and can be discarded, and what will be recreated anyway. The same goes for my personal machines.
However, the cardinal rule for end user desktop support is 'they never answer anything fully and completely correctly', so I do not want to end up in a situation where she last lost important data because it was squirrelled away in some non-standard directory that she didnt inform me of.
Basically, I want a non-bootable copy of the entire disk 'as-is'. I could drag and drop, but is there a quicker way?