I have a user whose Outlook 2007 client goes "not responding" for 20 minutes every time it launches. It's connecting to Exchange 2010, and this is specific to 1 user's laptop.
Here's what I have already tried:
- Safe mode - it still hangs in safe mode
- SCANOST with a repair, it continued to hang on startup
- general Office diagnostic, it said it found & corrected 1 installation issue, but did not help.
- Deleted WORD.PIP, a past source of Word related hang...just in case. Also did not help.
Once it gets past the 20 minute period, it behaves normally. Past experience has shown me when an Office app hangs on startup, reinstalling the Office suite does not always fix the problem, but that is my next step.
Laptop OS is Windows 7 64-bit Professional SP1