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I believe our organization has a MSDN subscription from Microsoft. While scouring the Internet for information to assist with crash dump analysis I noticed a post stating that there is some limited assistance available to MSDN subscription holders for debug analysis assistance.

I request to know if that's true and how to initialize the assistance request.

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closed as off topic by devicenull, Shane Madden, Ward, EEAA, ceejayoz May 1 '12 at 2:08

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Contact Microsoft, they'll provide the only legitimate answer for you. – jscott May 1 '12 at 1:22
My bad for the incorrect StackExchange site. What site does this fall under? – Sn3akyP3t3 May 3 '12 at 17:55
MSDN subscriptions are per-developer, not per-organization. You should know for sure that you personally have a subscription paid for by your employer, if you indeed have one. – Skyhawk May 31 '12 at 22:07
up vote 2 down vote accepted

MSDN subscribers get up to four technical support tickets per subscription year. Without a solid reference to what you are referring to, this is likely the support that you read about. Open a ticket up with Microsoft, tell them your problem, and submit your dump file. They're usually very thorough in their ticket resolution.

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