I recently started making a website for a company and they gave me ftp and cpanel access to the hosting which used to work alright. This domain was purchased by their former developer, so he was the only who has access to the domain management tools.
So the problem came a week after starting to work on the new site. Suddenly the domain name doesn't get resolved anymore so the ftp, web and cpanel access don't work anymore too. We suspect that the DNS records have been deleted but we are not sure. We have domain and hosting in different companies and we don't know if we can get control back over both. As it normally happen with this sort of small companies, they didn't store any details to manage domain and hosting, and the ex-developer doesn't want to give the details back to them. So all the info we have even of the hosting and domain companies comes from a regular WHOIS.
I'm sure someone has come through something similar before. Is there any way to get the domain back? (I don't mind the hosting to be honest, we just want to point it to the new website wich is being done at the moment).
For the record, the domain itself is rotulosfarina.com
Thanks a lot in advance for shedding some light on this.
EDIT: From the technical point of view, is there any way to know what is exactly going on? I mean, there are no dns' attached to the domain name, and in the whois the domain still appears as active. I'm not an expert in this matter, so I would like to know what information could I get with whois and this kind of tools. Thanks again!