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I have installed Request Tracker 3.8.7 on Ubuntu 10.04. I searched a lot of documentation to integrate with Windows Active Directory but did not find proper steps with go head.

Is there any documentation or steps so I can follow it to get successful working. Please help me.

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I think, that everythink you need is on this URL.

In the short: You will need set RT::Authen::ExternalAuth package, where is a config file, in which you can set authentication against LDAP. AD is technically LDAP... In the sample config file you will have example, how to join authentication against AD.

EDIT: I've search another wiki article from BestPractical...

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