Take the 2-minute tour ×
Server Fault is a question and answer site for professional system and network administrators. It's 100% free, no registration required.

Is it possible to disable the mute function on a Cisco 7940? I can disable speakerphone and headset in Call Manager (4.1) but see no such option for the mute function.

We have a call center and apparently the operators are using the mute button to avoid making actual, you know, calls. They also use it to mask inappropriate conversations while on a call.

My suggestion to raise hiring standards was echoed by crickets.

Thanks.

share|improve this question

1 Answer 1

up vote 1 down vote accepted

No, this is NOT possible on any version of CCM, as far as I know.

share|improve this answer
    
Thanks. I guess I have to set the Death Ray Zorcher to Shake-n-Bake. –  Kernel Panic May 25 '12 at 13:35

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.