Our client has a Cyberoam CR 50ia device that drops off the LAN at random times. The device's web interface cannot be reached, it loses internet connectivity, and it cannot be pinged over the LAN.
We updated the firmware from 10.01.2 build 133 to 10.01.2 build 158, however this did not help. In fact it dropped offline more often, so we reverted it back to 10.01.2 build 133.
Can someone please help me troubleshoot this device? Are there some backend logs that can be investigated?