We are going through an RFP process of changing hosting companies for most of our servers (~10 fairly powerful workhorses and database servers).
When the existing company was picked I wasn't at the company, nor have I worked with hosting companies in the past (Always had hardware on site in previous companies). We will be doing site tours for each of the companies over the next few weeks. What type of things do you normally look for? Questions to ask their on site staff, etc? Anything that can help me evaluate and compare.
Most of the of the hosting companies maintiane VM Ware farms with DR sites connected via fiber.