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I'm using http://www.hetzner.de/en/. They send me something like that:

Your Hetzner-Server is now active. Thank you for choosing Hetzner Online as your Web Hosting partner.

You can access your server immediately via SSH2, using following details:

IP-Address: *.*.*.*
Login:      "login"
Password:   "password"

So, I'm trying to connect to this server in this way:

ssh login@*.*.*.*

Then I input my password, but it gives an error "permission denied".

Can anyone tel me why and how can I fix this?

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closed as not a real question by womble, Iain Jul 5 '12 at 8:04

It's difficult to tell what is being asked here. This question is ambiguous, vague, incomplete, overly broad, or rhetorical and cannot be reasonably answered in its current form. For help clarifying this question so that it can be reopened, visit the help center.If this question can be reworded to fit the rules in the help center, please edit the question.

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I'm sorry I have to ask but, are you sure you entered the credentials correctly? Normally this should be the way you log in. –  Christopher Perrin Jul 5 '12 at 7:22
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it's probably worth to remind that credentials are case sensitive .. avoid copy-pasting you may be pasting some extra caracters –  m0ntassar Jul 5 '12 at 7:33
    
Running ssh -v might provide additional clues. Also feel free to try -vv as well as -vvv. –  andol Jul 5 '12 at 7:49
    
@ChristopherPerrin, yes, I'm sure. –  SaulTigh Jul 5 '12 at 7:56
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You should probably direct this question to your hosting providers tech support. You should also read our faq. –  Iain Jul 5 '12 at 8:06
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1 Answer

If you're on Windows, using PuTTY: Try opening the event log. You can get to it by right-clicking the titlebar of an active PuTTY window.

If you're on Linux, try ssh -v (or more v's), as comments to your question suggest.

Finally, if you're 100% sure you didn't mistype, and didn't copy paste (in the age of rich-text clipboards, that's a bad idea), you can always send their support an email.

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I think this is the perfect answer, couldn't have put it better myself –  dyasny Jul 5 '12 at 8:04
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