I'm trying to debug a Cisco ASA 5505 that I do not have physical access to. I am using GoToMeeting to control a techs computer to talk to the router.
Here is a picture of the router output right after it's been rebooted:
The speed has not been changed in the router config. The serial setting wasn't changed. When I connect with PuTTY after it's been rebooted. I just see a cursor and when I type anything it stays on the same line even if I hit Enter.
I tested this router on my Windows 7 machine at my desk before I sent it to the customer and it worked fine.
Here are the COM1 settings: Bits per sec: 9600 Data bits: 8 Parity: none Stop bits: 1 Flow control: none
I tried removing and installing the COM1 drivers on the remote machine, and having someone unplug power and plug it back in several times. I think this is a baud rate issue, but i'm not sure.