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We currently use Dell Latitude 2120 as our In-field Netbooks.

One has been returned to us in a real mess and I thought the easiest option would be to "Restore to Factory Settings". Apparently that's easier said than done according to Dell.

When speaking to Dell they said my only option is to do a fresh install of Windows 7 and download all the drivers.

When giving this a go I noticed that there is a recovery partition on them.

Anyone have any idea's how to access and if possible use the recovery partition to "Restore to Factory Settings".

P.S. I've tried the original Ctrl + F11.

Any help is greatly appreciated.

Thanks,

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