Here's our dilemma. I have a client who has all Windows XP workstations. They have a file server running Ubuntu Server. They have a storage drive that they keep almost all of their client records and jobs on, which is Samba shared to the workstations. That server was replaced with a near identical build a while back, and since then, they can't save QuarkXpress 6 files reliably to it.
Let me give a few more details: - The workstation(s) in question ARE able to write to the disk. The shared disk is FAT32, by the way, if that matters to anyone. They just cannot write Quark files. - Sometimes, a file saved to the desktop will be able to be copied to the shared drive, or a file will be able to be saved to it. Maybe 10% of the time. So it isn't a universal, constant issue. - It's not a size issue, as the problem sometimes occurs with basically empty test files, sometimes with huge ones. - Other programs or file types seem to be able to write to that disk without issue (InDesign, Word, PDFs... etc) - The messages that error typically involve 'specified network name is no longer available' or similar. - The problem exists both when saving from inside QuarkXpress AND when merely copying a file from one folder to the share.
Any thoughts? What else do you need to know?
Thanks for the help in advance.