Take the 2-minute tour ×
Server Fault is a question and answer site for professional system and network administrators. It's 100% free, no registration required.

I am trying to uninstall Symantec Endpoint Protection, but I can't, the services stuck at stopping. Symantec Endpoint Protection is installed on Windows 2003 R2 server. Any suggestions on how to do it without rebooting the server?

Thanks!

share|improve this question
3  
Getting out alive without a reboot is pretty unlikely. Did you use Symantec's removal tool? www-secure.symantec.com/norton-support/jsp/… –  JohnThePro Aug 16 '12 at 20:31
    
It won't install on Server OS. And I would still need to reboot it. I also have backup exec that I want to keep on that machine. –  George Aug 16 '12 at 21:02

1 Answer 1

up vote 0 down vote accepted

Use End Process/End Process Tree from Task Manager. (Or try to terminate a process it's dependent on, if any - sometimes this will crash the process for you.)

(There's also a CLI command, taskkill /f, if you're a CLI junky.)

If that doesn't work, you have a "zombie process" which is hung waiting on a kernel resource. To kill a zombie process, you have to stop the kernel, which means rebooting.

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.