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So one of our clients users renamed their machine while it was domain joined. I thought maybe AD was intelligent enough to update (I'm fairly new to AD, an apprentice in fact!) but all that's happened is the following:

The old computer name no longer exists in AD. The new computer has joined the domain and can login to domain accounts, access resources etc. and has updated in DNS so I can ping it via it's new PC name.

But it is no where to be seen in Active Directory, or the SBS Control Panel (SBS 2011) which is posing a problem since I need to configure Remote Work Webplace for a use to have access to their machine which is done through the SBS console, but I can't point it to the new renamed computer!

Any ideas?


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2 Answers 2

up vote 4 down vote accepted

If they truly were domain-joined and were simply renamed, that's been updated in AD. You're probably just looking at a stale view. Try refreshing your view or opening/closing whatever app you're using to view AD. (There may also be a replication delay if you have multiple Domain Controllers.)

Incidentally, the best idea you're going to hear is to not let everyone have Domain Admin rights (or delegated rights to rename their machines/modify other AD objects). That's just begging for a catastrophe.

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HopelessN00b is correct, AD should automatically update. It is possible that the computer object is now in a different OU than where you expect it to be, and thus, you're unable to find it. Try this:

  1. In Active Directory Users and Computers, select View | Advanced Features. Make sure this is checked.
  2. Select Action | Find. Change the Find: drop down to "Computers". Make sure "Entire Directory" is selected. Enter the NEW computer name and click Find Now.
  3. In the search results, right click on the computer and select Properties. Click on the Object tab. Under Canonical name, it will show the current path to the computer in AD.

After you move the machine back to where it should be, ensure that you review user permissions to prevent this from happening again.

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I have searched - and it does not exist. –  PnP Aug 20 '12 at 18:35
Hmmm... are you running multiple domain controllers or federated partners? –  newmanth Aug 20 '12 at 18:37
Nope - it's a single DC. –  PnP Aug 20 '12 at 18:38
I'm stumped... the only thing I can think of now is maybe a duplicate SID. When you create your workstations, are they cloned images or fresh installs? Perhaps you can try removing the workstation from the domain (at the workstation), then rejoining it? Oh, and has the workstation been rebooted since the name change? –  newmanth Aug 20 '12 at 18:52
They are all fresh installs, I've tried rejoining to the domain, I'm as stumped as you are! I think I'll reboot the DC.... –  PnP Aug 20 '12 at 18:54

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