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I've read this article on how to disable rtf for remote domains in Exchange 2010.

http://technet.microsoft.com/en-us/library/bb310786.aspx

My question is if I do disable rtf emails using this method, what happens when a user tries to send email in rtf format? Does the email get converted to plain text or html or does it get blocked completely?

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Test on yourself and find out? I believe it works by disabling the option and selecting/assigning an encoding-type to the messages, but I'm not actually sure about that (so I deleted my answer). – HopelessN00b Aug 24 '12 at 14:53

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