We have some public marketing-oriented websites. We just discovered that our hosting provider is blocking all access from specific countries. That is, people in those countries cannot even browse to our sites. Is that standard practice? I can't believe it is.
closed as not constructive by SvW, Brent Pabst, HopelessN00b, Chopper3, Ward Sep 5 '12 at 13:35
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No, it is not standard. It is IMHO a breaach of contract.
he CAPABILITY is nice, but the USER / CUSTOMER (i.e. you) should have control over that (check control panels). It may be a default setting, which still is odd without informing you (which you may have not realized).
But a provider should not make such decisions.
I have heard some hosts will block countries that have a high level of malicious activity claiming they are protecting the customer. This however, seems ridiculous to me as well. Most will block IP addresses and not the entire country so it seems a little overkill to me. My recommendation is find a new host as they do not have the right to say who can or cannot visit your site.
It is also possible it is something on your end, it is possible for yourself to block out a country using GeoIP
Unlike TomTom I have a different view about this.
It really depends on the country the server hosting the content is located. In some countries they may have legal requirements to block access due to any number of crazy government policies currently in place.
Also, if a hosting provider has had repeated attacks or issues with specific IP ranges I am all for blocking those while working with the offending ISP to resolve the issues. This may mean entire countries are blocked. If this is the case your hosting provider should be upfront about it and let you know.
Just my take though.
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