Our esteemed Head of IT has just delivered to me 3 computers. I am told that they are the forerunner to another 120 that will be arriving in the next couple of weeks.
The intention is that at the new contact centre, each agent will have 3 screens, each powered by a separate computer*. Synergy (www.synergy-foss.org) will be used to allow control of all three computers from a single keyboard/mouse combo from the centre computer.
Whilst this will work I don't really want the user to have to login to the three separate computers. I would like the login to occur on the middle machine, and that login (Active Directory LDAP) to 'pass through' to the left and the right hand machines.
*I am aware that a single computer with three screens would actually make more sense here, the decision has been made before I get stick my oar in.