The funny thing about that
connected status is it doesn’t actually mean it’s connected.
Try to ensure you’re attempting to connect to the correct
COM port on your local machine. Realistically, it will be anything other than
COM1 since you’re using an adapter. A good test to see if anything is making it to your machine is to reboot the G8000 and see if you can see any of the initial self tests showing up on the screen like below.
Memory Test ................................
PPCBoot 0.0.0.10 (new flash)
Memory Test (0x00) .............................PASSED
Blade Network Technologies RS 8000
Jan 1 00:01:27 2008:
NOTICE-5:Interface Oper Status Indication - Port 7 State UP
This will at least let you know if information is making it to the computer.
From the online documentation over at BladeNetworks about HyperTerminal setup:
Use the mini-USB console cable to connect the RS-232 serial port on the switch unit’s front panel to a terminal or a PC running a terminal emulation program. You can access the command-line interface to perform initial configuration tasks.
The console port’s terminal-emulation requirements are as follows:
Default baud rate = 9,600 bps
Character size = 8 characters
Parity = none
Stop bits = 1
Data bits = 8
Flow control = none