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I have a web app hosted in the uk - clients connecting to it in the UK connect without issue and at a reasonable speed.

I have clients based elsewhere in the world experiencing issues with pages posting back over a long period and occasionally not applying changes.

I've ruled out permissions on the app - by running the app as the users experiencing issues but from a number of different pcs in the uk.

I am not a network engineer so my knowledge of testing connectivity would be limited to pinging the server and doing a tracert but is there any way to monitor whats happening and to check when a PC in the remote locations drops connection?

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I have a feeling that this is a duplicate question... – Hubert Kario Sep 16 '12 at 13:47
Duplicate to what question? If you can show me ill happily remove this question if the others answer mine. – Mauro Sep 16 '12 at 14:04
What I have done before is use a proxy based in a different country to connect to the internet to and then see if I can recreate the issue. If you can, then run a packet capture (wireshark) and see if everything is being sent correctly, no packet drops, etc. – boburob Sep 17 '12 at 11:07

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