I have a domain name registered lets say example.com. My hosting plan with (m6.net) allows me to setup unlimited domains and sub-domains. Now I want to setup test.example.com
I set it up using control panel provided by hosting company. I make the necessary entries (almost nothing except the sub-domain name and choosing main domain), create a website. Now when I try to access test.example.com chrome says that it is not able to find and instead suggests to go to example.com.
I had raised the tickets with hosting company, at first they said that I have not registered example.com anywhere and am only hosting website with that name on their servers (unfortunately it is registered with another registrar). I sent them the registration details and then they said that some changes were made to DNS settings and I will get test.example.com shortly. But it is still the same story.
Now my question is: Do I need to make any changes with my registrar to enable sub-domain on my top-level domain or do I need to setup the DNS in some different way so that people are able to find sub-domain? I am totalyl at loss...