CPanel administered domain not serving static files publicly [closed]

Question

I have been trying to setup a Kickoff Labs landing page on my domain. It effectively works, but when I try to access the static content in the site's public html directory, it gives a 404 error belonging to the Kickoff service.

I assume this is a misconfiguration on my behalf, but I even tried pointing the service at a "signup.website.com" subdomain on my hosting service's CPanel tool, in case it was taking over my root, but that didn't work either.

I also made sure the site's static directory was public and readable anonymously.

Thanks in advance. :)

• The weirdest thing is that although rarely, sometimes the static contents are visible, and upon refresh, get lost.

Answer 1

The answer for this was to create a "signup.website.com" subdomain that Kickoff Labs would take over, and serve the static assets with a second "static.website.com" subdomain.