I have a service that is used for converting MS Word documents to PDF's. This service has worked well on some systems yet been unresponsive on others.
The service starts an executable (which has been verified to be running through Task Manager).
Then when I try to use the software to convert documents it fails.
One thing that I noticed is that when I try to stop the service there is no error, but the executable is still running (whereas on systems are working, the executable will also stop).
Then when I try to restart the service I get a failure message saying ------
"Error 1053: The service did not respond to the start or control request in a timely fashion".
When I kill the executable in Task Manager then start the service, the executable is started and it appears to run correctly again.
I have this service running as the local administrator for the machine. I have also tried installing this in a different folder besides for Program Files, but I will still get the same problem.
Has anyone had any issues like this before?