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I have installed Request tracker v 4.0.8 and recently I have integrated it with Active Directory 2008 using the link: How to integrate request tracker 4.0.8 with active directory 2008 server

and it works. But I have encountered with one strange issue. When I login to the RT using the AD username and pass, it logs in and works fine. But then after I delete that AD user in the AD server, that user is still able to login to the RT until I restart the apache in RT server. I think Apache is caching the AD user. That is why a deleted AD user can still login to the RT server until I restart Apache in RT server. How to resolve this?

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up vote 1 down vote accepted

In your ldap.conf, did you disable caching?

LDAPCacheEntries 0  

https://httpd.apache.org/docs/2.2/mod/mod_ldap.html#ldapcacheentries

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Thank you. It works. –  FELDAP Jan 4 '13 at 4:27

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